Amazon are a bit dodgy nowadays I find we got sent 4 keyboards when we ordered 1 and a few times when the package gets lost (which happens a lot now) the customer support are no help what so ever.
Update: the new replacement was good. I'm going to write about my experience in a new thread as the whole process was a bit... involved. @_@ Yeah I have to say my confidence in Amazon is a little shaken but it's really hard to beat their range.